Abstract— Motorcycle is an important transportation tool in
its activities, especially in the Jakarta area which is famous for its
traffic jams. By using a motorcycle, the trip becomes more
efficient. Therefore motorcycles need maintenance so that the
condition of the motorcycle remains good and prime. However, not
all motorcycle users know the damage. My Workshop application
makes it easy for customers to repair, service, sell parts and take
care of motorbikes, from periodic maintenance to repairing
damaged motorbikes by bringing mechanics directly to the
customer's home or location (Home Service). My Workshop
application makes it easy for customers to diagnose motorcycle
damage using the Forward Chaining method which refers to the
knowledge of experts or called Expert Systems. With Forward
Chaining reasoning techniques, detection is done by starting from
a series of symptom questions and then being able to see
conclusions about the type of damage to the motorcycle. With this
method customers can find out damage to motor vehicles before
coming to the garage or consulting a mechanic. In this study there
are several categories obtained from official workshops, namely
machinery, electricity, cogs, ignition. Of the four categories raises
the question of damage that is often experienced by customers.
Therefore, the authors make the data as a repair shop application
system, which is used to diagnose damage.