Abstract— DANA is a digital wallet application that has an
open platform concept, meaning it can be used on different
platforms but is integrated with one another. However, there were
complaints that were felt by DANA application users which were
conveyed in Google Playstore reviews, namely frequent errors and
delays in the transaction process. This is the basis for measuring
the level of acceptance of DANA application users based on the
user's experience. This research model is an integration of the
Unified Theory of Acceptance and Use of Technology 2 (UTAUT
2) model and the User Experience technology Acceptance Model
(UX TAM). The data analysis technique used Partial Least
Square-Structural Equation Modeling (PLS-SEM) and used
SmartPLS 3 tools Data collection was carried out by randomly
distributing questionnaires to 100 respondents, namely the
Pontianak community with an age range of 15-40 years. Data
collection was carried out by distributing questionnaires to 100
respondents, namely the Pontianak community. Of the 21
hypotheses proposed, 10 hypotheses stated there was a
relationship between the two variables and the other 11 hypotheses
had no relationship. The hypotheses that have an influence are
Effort Expectancy on Behavior Intention, Habit on Behavior
Intention, Efficiency on Effort Expectancy, Efficiency on
Performance Expectancy, Output Quality on Performance
Expectancy, Dependability on Habit, Stimulation on Hedonic
Motivation, Output Quality on Perceived Usefulness,
Dependability on Perceived Ease Of Use, and Behavioral Intention
to Use Behavior. The results of the research are in the form of
recommendations that are expected to improve the performance
of the DANA application.