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Enterprise Architecture Design Using The Open Group Architecture Framework (TOGAF) at Logistic Courier Services
Logistics services are growing day by day in line with increasing consumer demand. This supports a new habit, namely the activity of sending express services. These delivery service activities require a structured system design so that users can use various kinds of logistics services. The role of enterprise architecture planning that can provide a framework as a reference for developing information systems is TOGAF (Open Group Architecture Framework). Through this research, it is hoped that the company can improve the effectiveness and efficiency of work in its business processes and integrate company systems that can support the company's business processes. In this article, the authors will design a company architecture using TOGAF in Indonesian Logistic Courier Services (LCS) to identify problems. The results of the research are in the form of a blueprint for the company's enterprise architecture because it can provide a framework as a reference for developing information systems. Through this article, LCS does not have serious problems with the system so that users do not feel disturbed when using this logistics delivery service. However, there are still some things that must be improved and maintained to reduce errors when using this delivery service.
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Publisher | IT Journal Research and Development : Indonesia., 2023 |
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2023
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English
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2528-4053
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NONE
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